1. No Refunds After Impression Collection:
    • Once the impression is taken, the order cannot be canceled or refunded.
  2. Defective or Damaged Products:
    • Customers must provide video proof while unboxing within 10 minutes of delivery.
    • If a valid issue is identified, we will offer a replacement.
  3. Non-Refundable Items:
    • Customized products cannot be returned or exchanged unless damaged during transit.
  4. Quality Assurance:
    • All orders go through strict quality checks before dispatch.
    • Customers can request minor modifications before final delivery.